1st, while this e mail will not be meant like a response for the remarks you only submitted, it does affirm we have obtained your feedback and also have assigned a reference amount, which the thing is down below.
There is not any American Airlines consumer service email tackle listed within the official Internet site, on the other hand there is a kind you may post by the website that sends your message to The shopper relations Office. You may entry the email variety listed here: .
When I arrived in the airport I asked both of those for the ticket counter, when we checked our bags, and from the Admirals Club to confirm that we were in Business enterprise Course. The two situations I was informed we ended up in Company. My Boarding Go showed seats 16A and 16B, as this is only one row guiding Business, I didn't realize until I boarded that we have been truly in Mentor.
I recognize you will be experiencing a merger and many personnel might be lower than thrilled, but this attitude should not be evident for your shoppers who are merely calling to acquire some help.
Buyers may American Airlines client service through the email detailed right here: . We obtained an automatic response in just a couple of minutes, although the correspondence did not tackle our concern.
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I traveled not too long ago in your Airways and seasoned a distress on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Functioning and since of my bronchial asthma it was sizzling and I felt humorous.
I desired to vent my aggravation While using the baggage circumstance with your airline. Everything else was very good, but the way my baggage was handled would make me Feel 2 times ahead of scheduling with AA once again. I used to be billed $twenty five each way for one particular bag, not being explained to my bag might be carried on for no cost. To incorporate insult towards the $50 billed, my bag was weakened on the surface upon remaining returned to me.
I wish to make this report to you. I had been astonished that I was not able to produce a report by telephone. Sallianne Dale
I've often made use of continental airways and experienced modified to American but soon after this incident I don’t Believe ill ever fly along with you fellas any more a cockaroach on a airplain im guaranteed Every person on facebook would would like to no relating to this even the information very discustin and nasty I believed Continued airplains have been pest contal no cost.
The complete crew employees was awesome , but this man went outside of the roles expectations and needs to be praised and recognized. I’m also joyful we receive a snack once again.
The purple tape to obtain a response a few true messed up journey from start to complete is horrible. I are actually attempting to get yourself a reaction from AA even so the run all over is what AA wants so you'll quit..GUESS WHAT ? i dont surrender very easily. so AA i await your answer.
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i necessary to be in chicago on the aforementioned time 10:03pm and so i contacted another Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back again. i would love a refund for the whole return flight as well as the booked chosen seat of 16F